by Greg Chapman
July 14, 2010
How do you measure, or more appropriately, identify your best customers? If your business is like most, 20% of your customers contribute 80% of your profits. Do you know this segment? How do you identify and measure them in order to implement a successful contact strategy? RFM is not new. In the direct marketing world, [...]
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by Josh Yeager
July 6, 2010
As Sitewire’s head of “Local,” I think a lot about what “local” really means. Sure, there are the local-specific search tactics like geo-targeting and Google Places. There are mobile and social integrations with apps/sites like Foursquare and Yelp. But what does it really mean for a business to compete locally? A recent (albeit boneheaded) experience [...]
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